Privacy Policy

Our Privacy Statement

We are committed to ensuring that all personal data we hold is treated properly and in accordance with applicable data protection legislation. We are registered as a data controller with the Information Commissioner’s Office. In accordance with applicable data protection legislation, we are required to explain to you how we will treat any personal data which we collect from you.

You may give us information about you by filling in forms on our website or by corresponding with us by phone, e-mail, in store or otherwise. This includes information you provide when you subscribe to our mailing list, place an order on our website or in store, enter one of our stores in respect of which CCTV is in operation, enter a competition, promotion or survey, speak to us on the LiveChat facility on our website and when you report a problem with our website. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, Paypal details, preferences and interests and any other information relevant to customer surveys and/or offers. If you place an order with our website, we will use your information to process your order and for customer service and administration purposes. If you fail to provide this information, or if the information you provide is not accurate, we may not be able to process your order.

 

Your rights

 

  • To improve your shopping experience at our website
  • To process your order
  • With your permission, to notify you of products or special offers that may be of interest to you
  • Our website uses “cookies” to ensure you receive the best possible visitor experience.  Cookies are small files which are sent by a web server to an individual’s computer which are then stored on that computer’s hard drive. A cookie contains text, and is like an identification card which can only be translated by the server it originated from.
  • Cookies cannot tell us information such as your email address, which we can only collect where you tell us, for example if you subscribe to our mailing list.